Kim Hilsenbeck is a 25-year veteran communicator with experience in nonprofit, private and public sector organizations. She is the Communications Manager/PIO for Hays County (April 2020 to present). Her primary functions include public education and outreach using the county’s website, social media platforms and news media to provide accurate, timely, transparent and useful information to Hays County residents. A sizeable portion of her work over the past 18 months continues to revolve around the COVID-19 pandemic. Prior to joining the county, Kim was the Communications Manager for the City of Kyle (2015-2020). She led the city’s communications including the website, a city news channel on Spectrum Cable, and multiple social media accounts. She was also the lead on event marketing. She was part of the team that developed and implemented the Kyle Pie in the Sky Hot Air Balloon Festival. Kim spent more than three years (2011-2015) as a local newspaper editor and reporter covering education, business, community and front page news. She also managed the paper’s website and social media accounts. In 2013, she won Journalist of the Year for the South Texas Press Association. Past work includes social research and communications for an Austin-based firm, as well as more than three years as the Communications Assistant with a festival management nonprofit in Pennsylvania. She has a BA in Communications/PR from Kutztown University and an MA in Advertising from the University of Texas at Austin.